Terms of Service

These Terms of Service (“Terms”) govern your use of prospectrdigital.com and your purchase of any product or service offered by Prospectr Marketing Inc. (“Prospectr,” “we,” “us”), a Minnesota corporation doing business as Prospectr Digital. By using the site or purchasing a service, you agree to these Terms.

Client engagements are governed by the Client Engagement Agreement, which sets out the full terms for services, payment, IP, confidentiality, and dispute resolution. A signed Statement of Work (SOW) overrides both documents where it conflicts. These Terms govern general site use and fill gaps neither the Agreement nor the SOW addresses.

1. Services

Prospectr offers B2B and B2C revenue-generation services including: cold email outreach (Autopilot and managed), pay-per-click advertising, SEO/AEO, social media management, AI voice agents, inside sales, door-to-door, and Sovereign AI Agent deployment. Published pricing for all services is at prospectrdigital.com/pricing/. Specific deliverables, territory, ICP, performance gates, and contract pricing are defined in your Statement of Work (SOW) or signed Service Agreement, which control where they conflict with these Terms.

2. Brief submissions

Submitting a brief is not a purchase or commitment. It initiates a review process. Prospectr will respond with a proposal. No service begins until a SOW is signed and payment is received.

3. Payments

Standard billing terms across all Prospectr services:

• Pay-per-lead (PPL): invoiced end of month for all qualified leads delivered that month, net 15 days from invoice date.
• Retainer engagements: invoiced monthly in advance on the first day of each service month, net 15 days from invoice date.
• Setup fees: due in full before campaign launch or project kickoff. Work does not begin until payment clears.
• Late payments: balances unpaid after 30 days from the due date accrue interest at 1.5% per month (18% per annum). Services may be paused on accounts more than 30 days past due.
• Per-service pricing: see prospectrdigital.com/pricing/ for the published rate for each service. Your SOW may set different terms; the SOW controls where it conflicts.

Full payment terms, billing dispute process, and SOW override rules are in the Client Engagement Agreement.

4. Guarantee

Prospectr will credit any billing period where agreed lead targets are missed by more than 20%, applied to the following period. This is our operating standard, not a legal obligation, and is applied at Prospectr's discretion in good faith.

5. Lead definition

A “lead” is a prospect who responds with expressed interest in learning more about the client's service. Unqualified replies, out-of-area responses, and opt-out requests do not count. The lead definition in your SOW governs.

6. SMS / text messaging program

Prospectr operates an A2P 10DLC SMS program. This section governs your participation in it.

• Program description and use cases: By checking the SMS consent box on a Prospectr web form and providing your mobile number, you consent to receive both transactional and promotional text messages from Prospectr Marketing Inc. Transactional messages include brief and inquiry confirmations, follow-up from a strategist regarding your inquiry, appointment and call reminders, lead delivery notifications for active clients, billing confirmations, and campaign or deliverability status alerts. Promotional messages include service offers, campaign availability, event invitations, and company updates.
• Consent is optional: The SMS consent checkbox is optional and is never pre-checked. Consent to receive text messages is not a condition of purchasing any product or service, submitting a brief, or receiving any Prospectr service.
• Message frequency: Message frequency varies, up to a maximum of 8 messages per month.
• Message and data rates: Message and data rates may apply depending on your wireless carrier plan and the terms of your mobile service agreement. Prospectr is not responsible for any charges imposed by your carrier.
• How to opt out: Reply STOP to any message at any time to cancel. You will receive a single confirmation message and no further messages unless you re-subscribe. You may also email privacy@prospectrdigital.com with your mobile number and “SMS OPT-OUT” in the subject line.
• How to get help: Reply HELP to any message for assistance, or contact us at info@prospectrdigital.com or (612) 294-8715.
• Carrier liability: Mobile carriers are not liable for delayed or undelivered messages.
• Age restriction: You must be at least 18 years of age to opt in to and participate in the Prospectr SMS program.
• Supported carriers: Delivery is supported on major US wireless carriers, but availability is not guaranteed on all carriers or in all locations.
• Privacy: No mobile information, SMS opt-in data, or consent is shared, sold, or rented to third parties or affiliates for their own marketing purposes. See our Privacy Policy for full details on how we handle your data.

Our SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and A2P 10DLC carrier registration requirements.

7. Data and confidentiality

Prospectr treats all client ICP, pricing, and campaign data as confidential. We do not share client data with other clients or use one client's contact list for another client's campaign.

8. Intellectual property

Email sequences, copy, and creative assets developed for your campaign become your property upon full payment. Our SOP, templates, and internal tools remain Prospectr's property.

9. Termination

Either party may terminate with 30 days written notice. Client is responsible for all fees accrued through the termination date. Setup fees are non-refundable after campaign launch.

10. Limitation of liability

Prospectr's liability is limited to the fees paid in the 3 months preceding any claim. We are not liable for lost profits, pipeline gaps, or indirect damages.

11. Governing law

These Terms are governed by the laws of the State of Minnesota. Disputes are resolved in Hennepin County, MN.

Contact

Prospectr Marketing Inc.
Minneapolis, MN
info@prospectrdigital.com